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screens
RIGO'S SCREEN POLICY
We are writing to inform you about the warranty policy regarding screens, specifically the wear and tear that can occur within a short period of time.
At Rigo's Windows and Patio Doors, we understand that screens are subject to a substantial amount of wear and tear due to their daily usage. As a result, we regret to inform you that we do not provide warranty coverage for screens. This policy is in place due to the unpredictable nature of their usage, which can vary greatly from person to person.
However, we value our customers' satisfaction and strive to address any issues that may arise promptly. Therefore, we do offer a two-week window for reporting any issues or defects with the screen you have purchased from us. This allows us to assess the situation and determine the most appropriate course of action.
Why Working With a Local Direct Window & Patio Door Vendor
Expert in the industry with Over 45 years
Replacing windows and patio doors is a major home improvement decision. Homeowners are not simply choosing a new product—they are investing in comfort, energy efficiency, safety, curb appeal, and the long-term value of their home.
That is why who you choose to work with matters just as much as what you buy.
Working with a reputable local vendor that sells and installs directly can give homeowners an important advantage: one company can help guide the project from product selection and measurements to installation, documentation, local requirements, and post-installation service.
Why Go Local?
A local window and patio door company understands the homes, neighborhoods, weather conditions, and building requirements in the communities it serves.
A national or out-of-area company may sell you a product and move on to the next project. A local company has a reputation to protect in its own community.
Local vendors can provide:
- Knowledge of local building requirements
- Familiarity with regional weather conditions
- Understanding of common home construction styles
- Local installation and service teams
- Easier access to follow-up service
- Knowledge of neighborhood and HOA requirements
- A local point of contact if something goes wrong
Most importantly, you know where to find them after the installation is complete.
The Advantage of Working Directly With the Vendor
There is another important distinction homeowners should understand: the difference between working with a company that is directly involved in selling and installing the product versus going through multiple layers of dealers, brokers, or subcontractors.
When you work directly with the vendor, there can be fewer links between you and the people responsible for your project.
That can make communication easier and provide greater accountability.
Instead of wondering:
"Who is actually responsible for my installation?"
you have a single company coordinating the process.
A direct vendor can often help you with:
- Product selection
- Measurements
- Energy-performance information
- Installation requirements
- Permitting and documentation
- Warranty information
- HOA documentation
- Manufacturer certifications
- Local code considerations
- Service and warranty follow-up
This is especially valuable when replacing multiple windows or patio doors, where a project can involve significantly more than simply removing an old window and installing a new one.
Rebates, Incentives and Tax Benefits: Let the Vendor Help You Navigate the Details
One of the biggest mistakes homeowners can make is assuming that every window or patio door qualifies for the same rebate or tax benefit.
It doesn't.
Eligibility can depend on the product, efficiency rating, installation date, location, utility program, homeowner qualifications, and applicable laws.
A knowledgeable local direct vendor can help identify programs that may apply to your project and provide the documentation you may need.
It is important to understand that a vendor cannot guarantee that a homeowner will qualify for a rebate or tax credit. The applicable government agency, utility, or program administrator determine eligibility.
For example, federal energy-efficiency tax rules have specific product and eligibility requirements, and those rules can change. The IRS also recommends homeowners retain purchase receipts, installation records, and applicable Energy Star or NFRC documentation when claiming qualifying credits.
Windows are typically made of the following materials
Aluminum is strong but not as aesthetically appealing as wood. Also, it is not a good insulator.
- Wood is durable, insulating, and has a high aesthetic value. However, wood frames are expensive, need maintenance, and proper sealing.
- Vinyl is affordable, energy-efficient, and durable requires little maintenance. However, not customizable or as durable as wood or aluminum. Also, vinyl frames may have less aesthetic value.
- Wood Clad combines the strength of the underlying material with the aesthetic and insulation value of wood
AVERAGE COST
What are Window Installation and Repair Services?
Learn all the details about window installation, replacement, and repair. Be informed about the types of windows that may be installed, the problems that frequently come up related to windows, and the kind of repairs that are required. Also, learn about the cost that may be incurred in association with a window installation or repair project.
Window - New Install Types of windows which may be installed are
- Fixed (non-opening windows) are cheaper to install than opening windows, are energy efficient with their airtight seal that helps with insulation while allowing natural light in and a view of the outdoors.
- Bow windows are curved and have four or five sections curving out from the building. Like bay windows, they are designed to increase space, light, and view.
- Garden window also projects out from the building, is often installed in the kitchen, and allows the display of plants inside it.
- Double-hung windows where both halves open are a good idea if screens and ACs need to be installed, they also allow for more ventilation. Double-hung windows are, however, more susceptible to issues of air infiltration or leakage.
- Casement windows provide ventilation and a view while also being energy efficient, easy to maintain, and taking up less space than windows that swing outwards. They are, however, expensive, have size limitations, and their hardware needs to be installed perfectly by professional and then be checked periodically to make sure of functionality.
- Sliding glass windows are wider than hung or casement windows and provide a better view and ventilation. They are cheaper to buy and install than casement windows but require more maintenance.
- Single-hung, where only the lower half opens are less expensive than double-hung and less prone to leakage and air or moisture infiltration because half of the window is fixed.
- Bay windows are made up of three windows, a central picture window, and two surrounding widows that are generally smaller.
- Storm windows are installed on top of already installed windows and serve as an additional layer of security against wind and provide insulation. They may be made of glass or plastic and have frames made of wood, aluminum, or vinyl.
- French doors improve the aesthetic value of a room; however, they are not as energy efficient as sliding doors since they do not have a tight seal.
Window - New Install Types of windows which may be installed are
- Fixed (non-opening windows) are cheaper to install than opening windows, are energy efficient with their airtight seal that helps with insulation while allowing natural light in and a view of the outdoors.
- Bow windows are curved and have four or five sections curving out from the building. Like bay windows, they are designed to increase space, light, and view.
- Garden window also projects out from the building, is often installed in the kitchen, and allows the display of plants inside it.
- Double-hung windows where both halves open are a good idea if screens and ACs need to be installed, they also allow for more ventilation. Double-hung windows are, however, more susceptible to issues of air infiltration or leakage.
- Casement windows provide ventilation and a view while also being energy efficient, easy to maintain, and taking up less space than windows that swing outwards. They are, however, expensive, have size limitations, and their hardware needs to be installed perfectly by professional and then be checked periodically to make sure of functionality.
- Sliding glass windows are wider than hung or casement windows and provide a better view and ventilation. They are cheaper to buy and install than casement windows but require more maintenance.
- Single-hung, where only the lower half opens are less expensive than double-hung and less prone to leakage and air or moisture infiltration because half of the window is fixed.
- Bay windows are made up of three windows, a central picture window, and two surrounding widows that are generally smaller.
- Storm windows are installed on top of already installed windows and serve as an additional layer of security against wind and provide insulation. They may be made of glass or plastic and have frames made of wood, aluminum, or vinyl.
- French doors improve the aesthetic value of a room; however, they are not as energy efficient as sliding doors since they do not have a tight seal.
Preparation for Installation Instructions
Windows Installation
Windows Installation
Instructions
CUSTOMER INSTRUCTIONS FOR WINDOW INSTALLATION
The installation of your windows will be soon, and to ensure a smooth and efficient install we ask that you comply with the following requests.
- Please take down all window treatments i.e. curtains, blinds curtain rods, Etc...
- We will not be responsible for any broken blinds, clips, or window treatments that our crew removes or replace and that do not fit after the installation.
- Please move furniture and knick-knacks at least two feet away from the windows interior and exterior to allow sufficient working space for our crews.
- Please make sure that you place all your personal valuables in a secure and safe place.
- Heavy items that can not be moved will be covered with plastic; we will not be responsible for any damages to items moved by our crews.
- If you have a driveway, please clear your driveway of any vehicles in order for our trucks to park, and unload while at the jobsite.
- Please assure that PETS are kept in a safe place while crews are working. Pets can be moved from room to room, by the homeowner/tenants while crews are working but should generally be kept out of the way of the crew. WE ARE NOT RESPONSIBLE FOR PETS LEAVING THE PROPERTY.
- Our insurance carrier does not allow the customer to help with the removal or any part of the installation of the windows or patio doors.
- When crews have completed the installation and the customer is not home, they have been instructed to lock all windows and doors to secure the premises.
- Payment will be collected upon completion unless prior payment arrangements have been made with the office. You are welcome to slip the check in the invoice envelope and hand it back to the crew.
